At Finsi, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your information when you use our marketing analytics platform that integrates with Google Ads, Facebook Ads, and other third-party services.
Information We Collect
We may collect the following information from you:
- Personal Information: Name, email address, phone number, business information
- Usage Data: How you interact with our website and platform, including page views, clicks, and search queries
- Google User Data: When you connect your Google Ads account, we access:
- Google Ads campaign performance data (impressions, clicks, conversions, cost)
- Google Ads account information (account ID, name, currency, timezone)
- Google Ads customer data for reporting purposes
- Facebook User Data: When you connect your Facebook Ads account, we access:
- Facebook Ads insights and performance metrics
- Facebook Business Manager account information
- Facebook advertising attribution data
- Slack Data: When you install our Slack app, we access:
- Slack workspace information
- Channel information for report delivery
- User identification for authentication
How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide automated marketing performance reports and analytics
- Performance Analytics: To calculate advertising metrics, ROI, and performance insights
- Report Generation: To create and deliver daily and weekly marketing reports via Slack
- Account Management: To manage your connected advertising accounts and preferences
- Communication: To communicate with you about our products and services
- Support: To respond to your inquiries and provide customer support
- Improvement: To analyze usage patterns and improve our services
Google User Data - Sharing and Disclosure
Data Sharing
We do not share, sell, or transfer your Google user data to third parties, except in the following limited circumstances:
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Service Providers: We may share Google user data with trusted service providers who help us operate our platform, such as:
- Cloud infrastructure providers (for secure data processing)
- Analytics services (for platform improvement)
- These providers are contractually obligated to protect your data and use it only for specified purposes
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Legal Requirements: We may disclose Google user data if required by law, court order, or government regulation
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Business Transfers: In the event of a merger, acquisition, or sale of assets, Google user data may be transferred as part of the transaction, subject to the same privacy protections
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Consent: We may share Google user data with your explicit consent for specific purposes
Data Processing
- Google user data is processed securely using encryption and access controls
- Data is used solely for providing marketing analytics and reporting services
- We implement role-based access controls to limit data access to authorized personnel only
Google User Data - Retention and Deletion
Data Retention
- Campaign Data: Google Ads performance data is retained for up to 2 years to provide historical reporting and trend analysis
- Account Information: Google account details are retained as long as your account is active and for 30 days after account closure
- Generated Reports: Marketing reports containing Google data are retained for 1 year for reference purposes
Data Deletion
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User-Initiated Deletion: You can request deletion of your Google user data at any time by:
- Disconnecting your Google account from our platform
- Contacting us at privacy@finsi.ai
- Using the data deletion controls in your account settings
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Automatic Deletion: Google user data is automatically deleted according to our retention schedule:
- Campaign data older than 2 years is automatically purged
- Account data is deleted 30 days after account closure
- Report data is deleted after 1 year
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Complete Deletion: Upon request, we will delete all Google user data within 30 days, except where retention is required by law
Data Portability
- You can export your data and reports at any time through your account dashboard
- Data exports include all Google Ads performance data and generated reports
- Exported data is provided in standard formats (CSV, JSON) for easy portability
Facebook User Data - Sharing and Retention
Data Sharing
We handle Facebook user data with the same privacy protections as Google user data:
- No sharing with third parties except as outlined above
- Secure processing with encryption and access controls
- Legal compliance and user consent requirements
Data Retention and Deletion
- Facebook Ads data follows the same retention schedule as Google user data
- Users can request deletion of Facebook data through the same mechanisms
- Automatic deletion occurs according to the same timelines
Data Security
We implement comprehensive security measures to protect your information:
- Encryption: All data is encrypted in transit and at rest using industry-standard encryption
- Access Controls: Role-based access controls limit data access to authorized personnel only
- Infrastructure Security: SOC 2 Type II certified infrastructure with regular security audits
- API Security: OAuth 2.0 secure authentication for all third-party integrations
- Monitoring: 24/7 security monitoring and incident response procedures
Third-Party Services
We integrate with the following third-party services:
- Google Ads API: For accessing advertising performance data
- Facebook Marketing API: For accessing Facebook Ads insights
- Slack API: For delivering reports to your workspace
- Analytics Tools: For platform usage analysis and improvement
These services may collect information about your usage patterns according to their own privacy policies.
User Rights and Controls
You have the following rights regarding your data:
- Access: Request access to your personal data and how it's used
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Portability: Request export of your data in a portable format
- Objection: Object to processing of your personal data for certain purposes
- Restriction: Request restriction of processing under certain circumstances
To exercise these rights, contact us at privacy@finsi.ai.
International Data Transfers
If you are located outside the United States, your data may be transferred to and processed in the United States where our servers are located. We ensure appropriate safeguards are in place for international data transfers.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website usage and improve our services
- Provide personalized content and advertising
You can manage cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we make changes:
- We will post the updated policy on this page
- We will update the "Last Updated" date
- For significant changes, we may notify you via email or platform notification
- Your continued use of our services constitutes acceptance of the updated policy
Compliance
This Privacy Policy is designed to comply with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Google API Services User Data Policy
- Facebook Platform Policy
- Other applicable privacy laws and regulations
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data:
- Email: founders@finsi.ai
- Support: support@finsi.ai
For Google user data specifically, you can also contact us at:
- Google Data Inquiries: google-privacy@finsi.ai
We will respond to privacy inquiries within 30 days.
Cookies
We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at one@kiber1.us.
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